Shipping policy
Shipping Policy
Thank you for visiting and shopping at Flurrino. Following are the terms and conditions that constitute our Shipping Policy.
1. Shipment Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We strive to provide the most reliable shipping services to ensure your products arrive safely.
- Estimated Delivery Time: 8-9 business days.
- Delivery Area: We currently ship to addresses within India.
Note: Delivery delays can occasionally occur due to logistics issues or peak seasonal volumes.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. Customs, Duties, and Taxes
Flurrino is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages
Flurrino is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
6. Incorrect Shipping Addresses
Please ensure that the shipping address entered at checkout is correct. We are not responsible for orders shipped to an incorrectly provided address. If a package is returned to us due to an incorrect address, the customer will be responsible for the additional shipping costs to resend the package.
7. Returns & Refunds
Our [Return & Refund Policy] provides detailed information about options and procedures for returning your order. We offer a 30-day return period for eligible items.